Evaluation experts
Evaluation experts
Evaluation experts
Raqib – Your Secret Customer Experience Partner
Raqib – Your Secret Customer Experience Partner
Accurate insights that reveal the truth behind your service quality.
Accurate insights that reveal the truth behind your service quality.


Operational Excellence
Operational Excellence
Operational Excellence
Enhance Your Customer Experience with Real Insights
Enhance Your Customer Experience with Real Insights
Secret Evaluation Visits
We perform real mystery visits that capture the true customer experience inside your restaurant or café—without revealing our identity.
Secret Evaluation Visits
We perform real mystery visits that capture the true customer experience inside your restaurant or café—without revealing our identity.
Secret Evaluation Visits
We perform real mystery visits that capture the true customer experience inside your restaurant or café—without revealing our identity.
48-Hour Detailed Reports
You receive clear, data-driven reports within 48 hours, showing strengths, weaknesses, and practical steps for improvement.
48-Hour Detailed Reports
You receive clear, data-driven reports within 48 hours, showing strengths, weaknesses, and practical steps for improvement.
48-Hour Detailed Reports
You receive clear, data-driven reports within 48 hours, showing strengths, weaknesses, and practical steps for improvement.
Insights That Boost Sales
Our evaluations reveal hidden service issues, helping you improve customer satisfaction, increase repeat visits, and grow revenue.
Insights That Boost Sales
Our evaluations reveal hidden service issues, helping you improve customer satisfaction, increase repeat visits, and grow revenue.
Insights That Boost Sales
Our evaluations reveal hidden service issues, helping you improve customer satisfaction, increase repeat visits, and grow revenue.
Performance Growth
Performance Growth
Performance Growth
Real Impact Proven by Data
Real Impact Proven by Data
Sales Growth After Mystery Evaluation
Our secret evaluations reveal service issues that directly impact revenue, leading to measurable sales growth within weeks.
Higher customer satisfaction
Fewer order mistakes
Faster service experience
Better overall impression

Sales Growth After Mystery Evaluation
Our secret evaluations reveal service issues that directly impact revenue, leading to measurable sales growth within weeks.
Higher customer satisfaction
Fewer order mistakes
Faster service experience
Better overall impression

Sales Growth After Mystery Evaluation
Our secret evaluations reveal service issues that directly impact revenue, leading to measurable sales growth within weeks.
Higher customer satisfaction
Fewer order mistakes
Faster service experience
Better overall impression


Higher Ratings
Better customer experience improves Google ratings and boosts your online reputation to attract customers.

Higher Ratings
Better customer experience improves Google ratings and boosts your online reputation to attract customers.

Higher Ratings
Better customer experience improves Google ratings and boosts your online reputation to attract customers.

Fewer Complaints
Secret evaluations help identify service issues early, leading to a noticeable drop in customer complaints.

Fewer Complaints
Secret evaluations help identify service issues early, leading to a noticeable drop in customer complaints.

Fewer Complaints
Secret evaluations help identify service issues early, leading to a noticeable drop in customer complaints.
Let Your Decision Start Today
Every mystery visit reveals a new truth inside your business. Take a small step today… and create a big difference in tomorrow’s quality.
Let Your Decision Start Today
Every mystery visit reveals a new truth inside your business. Take a small step today… and create a big difference in tomorrow’s quality.
Let Your Decision Start Today
Every mystery visit reveals a new truth inside your business. Take a small step today… and create a big difference in tomorrow’s quality.